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Frequently Asked Questions

Answers to the questions we hear most often from travellers. Can’t find what you are looking for? Message us on WhatsApp or contact our team.

Booking & Payment

How do I book a tour?

Open the tour you like and fill in the request form on the page with your preferred date, number of travellers and hotel. Our Istanbul team checks availability and confirms your booking by email or WhatsApp as soon as possible. You can also message us directly on WhatsApp.

Do I have to pay online?

No. Sending a booking request is free and nothing is charged on the website. When we confirm your tour, we tell you how and when to pay.

What currency are your prices in?

Our prices are per person in US dollars. For some tours and transfers we send you a personal quote based on your group size and dates.

Can I cancel or change my booking?

Yes. Most of our tours can be cancelled free of charge up to 24 hours before the start time. If you need to change your date, just let us know and we will do our best to move your booking. The exact conditions are confirmed together with your booking.

On the Tour

Is hotel pickup included?

Most of our Istanbul day tours include pickup and drop-off at hotels in central Istanbul, such as Sultanahmet, Taksim, Karaköy, Aksaray and Topkapı. The details are listed on each tour page. If your hotel is outside these areas, ask us; an extra charge may apply.

What languages do your guides speak?

Our tours are guided in English. If you need another language, mention it in your request and we will check availability.

Can I book a private tour?

Yes. Our Private Old City Tour is private by default, and many of our other tours can be arranged privately for your family or group. Tell us in the request form.

Is there a dress code for mosques?

Mosques such as the Blue Mosque and Hagia Sophia are places of worship. Please wear clothes that cover your shoulders and knees, and women need a headscarf. Shoes are taken off at the entrance.

Can children join the tours?

Yes, families are very welcome. Please tell us the ages of the children in your request so we can apply child rates where available and plan the day for you.

Do you offer tours outside Istanbul?

Yes. Besides Istanbul, we run tours to Cappadocia, Bursa, Sapanca and Maşukiye, Trabzon and Uzungöl, and from Kuşadası to Ephesus and Pamukkale.

Airport Transfers

Where do I meet the driver at Istanbul Airport?

After baggage claim, go to exit Gate 14 at Istanbul Airport (IST) and look for meeting point SR25. Our welcome team meets you there and takes you to your vehicle. Please send us your flight number so we can follow your arrival time.

Do you offer transfers from Sabiha Gökçen Airport or back to the airport?

Yes, on request. Send us your flight details and hotel with the transfer request form and we will arrange it.

About Us

Are you a licensed travel agency?

Yes. Fabulous Travel is a licensed member of TÜRSAB, the Association of Turkish Travel Agencies, with licence number 7217. You can check our licence on the official register of the Turkish Ministry of Culture and Tourism.

How can I contact you?

WhatsApp: +90 530 241 35 61 · Phone: +90 212 884 1 999 · Email: info@holidayturkeytours.com · Office: Org. Abdurrahman Nafiz Gürman Caddesi No: 9/A, Fatih, Istanbul.